A Verification of Competency (VOC) is an independent assessment used to confirm that a person remains competent and currently compliant to operate specific equipment, plant, or perform a particular task.

A VOC assists a Person Conducting a Business or Undertaking (PCBU) to meet their Work Health and Safety (WHS) obligations by helping ensure workers and operators continue to have the required skills, knowledge, and ability to work safely.

VOCs are commonly used across many industries for purposes such as pre-employment checks, contractual requirements, site access requirements, or client-specific compliance. Where a company you work for, or a worksite you are attending, requests a current VOC for a specific item of plant, equipment, or task, you will generally need to meet that requirement before undertaking the work.

A VOC is conducted for individuals who already hold a relevant current ticket, licence, qualification, or unit of competency. The purpose is to verify that the person can still perform to the required standard. Anyone undertaking a VOC must provide evidence of their existing competency before the verification process can be completed.

The outcome of a VOC is generally a statement or record that identifies the activity, task, plant, or equipment that has been verified. A VOC is not a nationally accredited unit of competency and does not meet the requirements for the issue of a nationally recognised qualification or statement of attainment.

Step 1: Face-to-face verification assessment (2-3 hours, depending on experience) 

An individual undertaking a Verification of Competency (VOC) on behalf of NNZMC PTY LTD T/a Industry Skills Solutions will need to demonstrate the following to be eligible for entry: 

• Participants must hold a relevant and current ticket, licence, qualification, or unit of competency for the type of verification they wish to undertake. NOTE: Evidence provided by participants in the Verification of Competency will undergo a compliance check for validity. 
• Participants must be 16 years and over 
• ID is required 
• Participants must have the physical capability to be able to meet the demands of the practical skills demonstration; 
• Participants must wear enclosed shoes/safety shoes and comfortable/practical clothing
• Language, literacy and numeracy requirements - students must be able to read and correctly interpret required documentation relevant to plant operations, speak clearly and unambiguously in English, explain, describe and verify sometimes complex needs and issues and understand the risk assessment requirements. Writing is required to the level of completing workplace forms and producing any required reports. Numeracy is required to the level of being able to correctly calculate the weights of plant and loads.  

To undertake a Verification of Competency (VOC), participants must provide evidence of their existing competency, such as a relevant licence, ticket, or Statement of Attainment, before the VOC can be conducted.

Where a participant cannot provide the required licence, ticket, or Statement of Attainment, the participant is unable/not-eligble to conduct a VOC assessment. 

In these circumstances, HMC Group Solutions Pty Ltd on behalf of NNZMC Pty Ltd T/a Industry Skills Solutions RTO 45974 may offer nationally recognised training and assessment for the relevant unit or activity.

Any participant who is deemed not yet competent will be given the opportunity to undertake refresher training and complete another VOC assessment. Additional costs may apply.

Individuals undertaking a Verification of Competency (VOC)  with NNZMC PTY LTD T/a Industry Skills Solutions will be expected to complete verbal, written and practical assessment tasks.

Upon successful completion of the Verification of Competency, you will receive a Certificate of Completion for a Verification of Competency for the relevant class/type of plant. 

Your Certificate or Completion will be issued by NNZMC Pty Ltd - T/a Industry Skills Solutions. 

The Certificate of Completion will have a validity period of two (2) years from date of issue. 

Please note that enrolment to this course is made with NNZMC PTY LTD T/a Industry Skills Solutions RTO # 45974. Please refer to the student handbook located on the RTO website https://www.industryskillssolutions.com.au/training for all details relating to rights and responsibilities, including complaints and appeals.